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Follow-up
Hiring Process Update Email Template
An email to update candidates when your hiring process is taking longer than anticipated. Prevents drop-off and maintains your employer brand.
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Update on your application — [JOB_TITLE] at [COMPANY_NAME]
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Hi [CANDIDATE_FIRST_NAME],
I wanted to reach out with a quick update on your application for the [JOB_TITLE] role at [COMPANY_NAME].
Our hiring process is taking a little longer than we anticipated due to [BRIEF REASON — e.g., "a high volume of strong applications" / "some internal scheduling changes"]. We expect to be in touch with next steps by [NEW TIMELINE].
We remain very interested in your application and appreciate your patience. Please don't hesitate to reach out if you have any questions.
Best regards,
[RECRUITER_NAME]
[COMPANY_NAME]
Customisation Tips
- Send proactively before candidates start chasing you — it shows professionalism
- Be specific about the new timeline — vague updates frustrate candidates
- Even a brief update goes a long way for candidate experience
- KiteHR lets you trigger these updates with one click across all active candidates
Placeholders
Replace all items in [SQUARE BRACKETS] with the relevant information before sending.
[CANDIDATE_FIRST_NAME]
[COMPANY_NAME]
[JOB_TITLE]
[RECRUITER_NAME]
[DATE]
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