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Onboarding

Pre-Start Onboarding Email Template

An email sent 2-5 days before a new employee's start date with practical onboarding information. Reduces Day 1 anxiety and ensures everything is in place.

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Getting ready for your first day — [START_DATE]
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Hi [FIRST_NAME], We're counting down to your first day on [START_DATE] — we can't wait! Here are a few things to know before you start: 📋 Documents to bring / complete [List any outstanding right-to-work documents, ID, bank details forms, etc.] 💻 IT & Access [Equipment delivery confirmation / laptop setup instructions / login details if pre-provisioned] 📅 Your first week schedule [Brief summary — e.g., "Monday: team intro + onboarding sessions. Tuesday onwards: you'll start working with your team on [PROJECT/AREA]"] 📖 Some useful reading if you fancy it: • [Company handbook / culture doc link] • [Team wiki / Notion / Confluence link] Anything else you need before Monday — just shout! See you very soon, [HR_NAME / MANAGER_NAME] [COMPANY_NAME]

Customisation Tips

  • Send 3-5 days before start date, not on the eve — gives time to action any outstanding items
  • Confirm equipment and IT access status — nothing demoralises a new hire faster than a blank screen on Day 1
  • Optional reading is better than required reading — respects their time and sets a positive tone

Placeholders

Replace all items in [SQUARE BRACKETS] with the relevant information before sending.

[CANDIDATE_FIRST_NAME]
[COMPANY_NAME]
[JOB_TITLE]
[RECRUITER_NAME]
[DATE]

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