Boston, MA

Customer Success Director Salary in Boston

Median salary for a Customer Success Director in Boston is $203k per year. Hire remotely via KiteHR and save 40% — or $81k annually.

Local Median

$203k

Remote Median

$122k

You Save

40%

Annual Savings

$81k

Local vs. Remote Salary Comparison

Local (In-person)$203k
$158kmedian$260k
Remote (via KiteHR)$122k
$112kmedian$132k

Salary Percentile Breakdown

PercentileLocal (Boston)Remote
P25 — Entry level$158k$112k
P50 — Median$203k$122k
P75 — Senior / Lead$260k$132k

Total Employer Cost

Salary + estimated benefits, payroll taxes, and overhead (30% local / 15% remote).

In-person in Boston

$264k

/year total cost

Remote via KiteHR

$140k

/year total cost

Total employer savings$124k/yr

Frequently Asked Questions

What is the average Customer Success Director salary in Boston?

The median Customer Success Director salary in Boston is $203k per year. Entry-level roles start around $158k, while senior or lead-level Customer Success Directors can earn up to $260k. Data reflects 2025 market rates sourced from BLS OES, DOL H-1B LCA disclosures, and KiteHR market research.

How much can I save hiring a remote Customer Success Director?

Hiring a remote Customer Success Director vs. a Boston-based hire saves approximately 40% — or $81k per year. Remote Sales professionals typically earn $122k median, compared to the local Boston rate of $203k.

Is it common to hire a remote Customer Success Director?

Yes — Sales roles like Customer Success Director have a high degree of remote compatibility. Latin America, Eastern Europe, and Southeast Asia have deep talent pools for this category. KiteHR can help you post the role, screen candidates, and manage the hiring pipeline entirely online.

What is the total employer cost for a Customer Success Director in Boston?

The total employer cost — including salary, payroll taxes, health benefits, and overhead — for a Customer Success Director in Boston is approximately $264k per year. Hiring remote reduces this to roughly $140k, saving $124k annually.

Savings Calculator

How many Customer Success Directors are you hiring in Boston?

Headcount3
11020

Annual savings with remote team

$244k

$81k per role × 3 hires

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Role Insights

Demand in Boston
medium
Category
Sales
Data year
2025
Currency
USD

Data sourced from BLS OES, DOL H-1B LCA disclosures, and KiteHR market research. Figures are estimates and may vary by company, seniority, and experience level.

Save 40% on every Customer Success Director hire

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